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Frequently Asked Questions

When will my order ship?

We are working to get your order to you as quickly as possible. Please allow 3-5 business days for your order to be processed and shipped.

International orders will ship 5-8 business days after order is placed.

Feel free to reach out to support@niceasheck.com for any other questions or concerns.

How will I know my order shipped?

You will receive an email confirmation with tracking information once your order ships. We will ship your entire order when all items are available.

How should I wash my Nice as Heck garment?

Every item is made differently. Please see our product details and care tags located on each Nice as Heck garment.

How often do you restock products?

Our favorite pieces will be available for the foreseeable future as well as new styles and designs.

Do you accept returns?

At this time we accept returns in exchange for store credit. A gift card with the original amount minus handling fees will be issued once the return is received and inspected. Please review or policy here.

How do I start an exchange?

To start an exchange, click here.

How long does an exchange take to process?

Please allow 7-14 business days for us to get your exchange back to you.

We want to create the highest quality product for every one of our customers. If your product is damaged, we will replace it or work with you to find a suitable solution. All replacements are at the discretion of nice as heck.

My order says delivered but I can’t find it!

1) Double check the shipping address you used.

2) Check with neighbors and/or people you live with to make sure that they didn’t receive it by mistake. Many times, packages are scanned delivered before they actually arrive - so give it a day or two.

3)If you still can’t find it, email us support@niceasheck.com.

**Nice as Heck is not held liable for lost or stolen packages after they have left our fulfillment center; however; we will do our best to help find your order.

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